Main Support

Enabling 2-factor authentication

Two-factor authentication adds an extra layer of security when logging into websites or devices. 

When logging into a website protected by 2-factor authentication, a second authentication step is required in addition to your username and password.

Watchful currently supports 2-factor authentication via the Google Authenticator project or via YubiKey,

Google Authenticator

  1. Ensure that you have downloaded the Google Authenticator app for your mobile device: 

  2. Login to your Watchful account.
  3. Click your account name at the top-right of the Dashboard and select My Profile from the dropdown selector.

    profile dropdown

  4. Scroll down to the Two factor Authentication area.
  5. Select Google Authenticator from the dropdown selector.
  6. Open the Google Authenticator on your mobile device and scan the QR code (alternatively, you can manually enter the Secret Key). This will add Watchful.li as a site in your App and generate a 1-time use verification code.

    2fa google authenticator

  7. The page will automatically refresh and save the changes. 
  8. Take note of the One time emergency passwords listed in the Two factor Authentication area and store them in a secure location.

 

YubiKey

  1. Login to your Watchful account.
  2. Click your account name at the top-right of the Dashboard and select My Profile from the dropdown selector.

    profile dropdown

  3. Scroll down to the Two factor Authentication area.
  4. Select YubiKey from the dropdown selector.
  5. Select the YubiKey input box with your mouse.
  6. Insert your Yubikey into a USB port on your computer and touch the gold circle with your finger. You will see a long code automatically entered.

    2fa yubikey

  7. The page will automatically refresh and save the changes. 
  8. Take note of the One time emergency passwords listed in the Two factor Authentication area and store them in a secure location.

Logging in with 2-factor authentication

After enabling 2-factor authentication, you will need to use the key/token generated by your chosen authentication method. In each case, the code is entered in the Secret Key field on the login page.

watchful login