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Improved Cloudflare support increases accuracy of system alerts from Joomla dashboard


Today we are excited to share a small but useful feature for your Joomla dashboard — improved support for CloudFlare.

The new feature dramatically reduces the number of Watchful-generated false-positive alerts that the IP Address of your CloudFlare-enhanced website(s) server has changed.

By whitelisting CloudFlare IP Addresses, Watchers can now re-enable notifications for IP Address changes without worrying about a constant flood of email notifications.

What is CloudFlare?

CloudFlare is a popular service that improves the performance of your website while protecting it from intruders and malicious scripts.

To deliver these services, the traffic to and from CloudFlare-enhanced websites is routed through specialized servers. In other words, CloudFlare serves as a reverse proxy.

CloudFlare requires updating the domain name servers for your website. Thus, domain-related lookups such as ping and traceroute return CloudFlare IP Addresses.

Importantly, the CloudFlare IP Address returned from these lookups will rotate regularly.

So what’s the problem with an IP Address change?

Since IP address changes are relatively rare in production environments, this can be a soft/early indicator of an intruder or perhaps even a compromised account at the domain name registrar.

Thus, monitoring the IP Address of your website should be included in any Joomla security policy. For this reason, IP Address monitoring is one of the original features of Watchful.

Unfortunately, most Watchers who use CloudFlare disable notifications related to IP Address. Disabling these notices in your account settings stops the near-continuous number of alerts generated by the rotating nature of the CloudFlare addresses (see above).

So ... you fixed it, right?

To prevent these notifications, we created a notification whitelist for the CloudFlare IP Addresses. Thus, these IP Addresses no longer generate alerts.

This feature was quietly released a few weeks ago.

What if I don’t use CloudFlare?

If you are not using CloudFlare, then this feature will likely go unnoticed to you.

However, we encourage all site owners to try this free service and see if it provides benefits and enhances security for your website.


Enoch Lavender
Watchful provides a clear-cut overview of my web sites, enabling me to easily keep them up-to-date with the latest Joomla/components updates as I choose. If I need support, their support is quick and effective. Enoch Lavender /

Why use Watchful?

You don’t check your websites for security problems or backups.

You don’t check your websites for security problems or backups.
Watchful helps you monitor industry-accepted best-practices and potential security issues. And if a problem arises, Watchful’s customer support is there to help you understand the problem and advise you on possible solutions.
Joe Sonne
Using Watchful is far better than having to deal with a hacked website because a site fell behind in security updates.
Joe Sonne /

Learn more about Site Audit

It takes you days to update all your sites.

It takes you days to update all your sites.
Logging into websites and individually applying software updates is time-consuming and error-prone. With Watchful, we let you know what updates are available and help you apply updates across all your sites at the same time.
Jonathan Frewin
Watchful cut my monthly [maintenance] time down from days to hours.
Jonathan Frewin /
Learn more about Backup Manager

You don’t offer maintenance plans for your customers.

You don’t offer maintenance plans for your customers.
Maintenance plans are a key way most agencies generate recurring revenue and keep in regular contact with their clients. With Watchful you can offer professional maintenance plans and deliver white-label reports to show your clients the value of your work.
Martijn Boomsma
Watchful keeps us on track with updates and maintenance tasks so our clients sites are always monitored and up-to-date.
Martijn Boomsma /

Learn more about White-Label Reports

You manage your websites manually.

You manage your websites manually.
We started like that! But our spreadsheets and reminders quickly became very complicated. We designed Watchful to simplify website management and actually make it pleasant experience.
Kristoffer Sandven saves me from manually monitoring dozens of websites - I can keep them updated with just a few clicks from a single, slick interface!
Kristoffer Sandven /

Learn more about Remote Installer

You use WordPress and Joomla! in your agency.

You use WordPress and Joomla! in your agency.
Watchful works seamlessly with the two most popular website softwares: Wordpress and Joomla. And the list of supported applications is growing.
Matthew Philogene provides a great overview of all our projects. Great support, great tools, cannot live without!
Matthew Philogene /

Learn more about Multi CMS dashboard

Watchful News and CMS Blog

WordPress support officially launches for Watchful - the webmasters toolbox

24 March 2017 / News

Effective immediately, Watchful now officially supports backups, updates, monitoring, and maintenance for websites powered by WordPress.

Preparations for migration to Amazon Web Services nearly complete

14 March 2017 / News

In the coming weeks, we plan to migrate our infrastructure from WiredTree to Amazon Web Service (AWS).

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