Today we are proud to announce two new features in your Watchful dashboard. The first feature allows for remote updating directly from your Watchful dashboard. The second is the ability to remotely purge the Joomla update cache.
Why do you have to manually update?
There may be several reasons why you have to manually update extensions or old Joomla versions.
It uses a non-standard update system
It is a very old version
It is a library or another "special" extension
Or, maybe you just need to purge the updates cache instead
Remotely Install Updates
You can now remotely update and install extensions, or "bridge" releases (updates to short term support releases like Joomla 3.1.6) on multiple Joomla websites at once.
The Joomla Extension Updater creates a cache of available updates which are refreshed periodically. The cache can at times get "stuck" and cause issues with the detection of appropriate updates. Often, this results in a false messages in the Watchful dashboard asking you to manually update your Joomla site.
You can now remotely purge the Joomla update cache from your Watchful dashboard to refresh the available updates after a site validation.
Logging into websites and individually applying software updates is time-consuming and error-prone. With Watchful, we let you know what updates are available and help you apply updates across all your sites at the same time.
Watchful cut my monthly [maintenance] time down from days to hours.
You don’t check your websites for security problems or backups.
Watchful helps you monitor industry-accepted best-practices and potential security issues. And if a problem arises, Watchful’s customer support is there to help you understand the problem and advise you on possible solutions.
Using Watchful is far better than having to deal with a hacked website because a site fell behind in security updates.
You don’t offer maintenance plans for your customers.
Maintenance plans are a key way most agencies generate recurring revenue and keep in regular contact with their clients. With Watchful you can offer professional maintenance plans and deliver white-label reports to show your clients the value of your work.
Watchful keeps us on track with updates and maintenance tasks so our clients sites are always monitored and up-to-date.